Frequently Asked Questions

Membership and Renewal

How do I log onto the “My NSHMBA” site?
How can I find my member number?
Will I receive a receipt for my credit transaction?
Can I change my chapter affiliation?
I’d like to upgrade my membership – how can I do that?
When will I receive my new membership card?
How can I renew my membership through the NSHMBA website?
I Can’t register for the membership category I want – what can I do?
How can I tell if my membership renewal payment has been processed?
How can I tell if my membership is current?
Is the “My NSHMBA” site secure for my credit card transactions?
When is the last date to renew my NSHMBA membership?

Username and Password

What is my username and password?
How do I log out of the “My NSHMBA” site?
How do I know if I am already logged in?
How do I change my username and password?

Update/Change Profile Information

How do I change my personal contact information?
How can I change my professional information?
How do I update my academic status?

Membership and Renewal

How Do I Log onto the “My NSHMBA” Site?
Type www.nshmba.org in the address bar of your web browser. Once at the NSHMBA website, you will see a members only login section on the right side of your screen. Use your login and password from your membership confirmation e-mail to sign in and access your member benefits, including the career center.

How Can I Find My Member Number?
Once members are logged into the “My NSHMBA” site, your number will be shown in the top right corner.

Will I Receive a Receipt for My Credit Transaction?
Yes, once your payment has been processed members will receive an instant e-mail notification from NSHMBA thanking you for your recent payment. In addition, 2 days after the membership transaction has been completed members are able to look on the “My NSHMBA” site and click on Receipt of Past Transactions.

Can I Change My Chapter Affiliation?
Yes, you can change your chapter affiliation by doing any of the following:

• Log in to the "My NSHMBA" site, look to the right side of your screen, under the membership section, and click on 'Change Your Chapter Affiliation'. On the Change Your Chapter Affiliation page, fill-out out all four (4) input fields and click 'Submit Your Request.' The request will be sent directly to the Membership Department.
• Contact the Membership Department by email at membership@nshmba.org
• Contact the Membership Department by phone at 1-877-467-4622 ext 7507.

I’d Like To Upgrade My Membership – How Can I Do That?
Once you are signed into “My NSHMBA” you are able to renew your membership under the Renew your Membership category. Once inside this link, you are able to select the membership level that best meets your needs and qualifications. For additional information on the different types of NSHMBA membership, please click here.

When Will I Receive My New Membership Card?
Members will receive a new membership card within 7-14 business days of your membership transaction. If you do not receive your membership card please contact membership@nshmba.org for a reprint free of charge.

Lifetime members will receive one lifetime card with their membership and can request a reprint if necessary by contacting the membership department at membership@nshmba.org or by calling 1-877-467-4622 ext 7507.

How Can I Renew My Membership Through the NSHMBA Website?
Once you are logged into the “My NSHMBA” page you are able to renew your membership under the Membership category on the right side of the page through the ‘Renew your Membership’ link.

I Can’t Register for the Membership Category I Want – What Can I Do?
Please make sure all information is completed and updated on your profile. If you do not see the desired membership after confirming your information, please contact the membership department of NSHMBA at 1-877-467-4622 ext. 7507 or e-mail membership@nshmba.org to resolve this issue.

How Can I Tell If My Membership Renewal Payment Has Been Processed?
All payment transactions will generate an instant email message from NSHMBA confirming and thanking you for your payment. You are also able to retrieve a printable receipt from the member’s “My NSHMBA” page by clicking on the ‘Receipt of past transactions’ link to fulfill your request.

How Can I Tell If My Membership Is Current?
Members are able to see if they are a current member by signing into their "My NSHMBA" page. The NSHMBA annual renewal date is June 30 of each year. All members that signed up as new members in or after January received a prorated amount for membership from thru June 2008 and will need to renew at that time.

Is the “My NSHMBA” Site Secure for My Credit Card Transactions?
All credit card payments received through our online application are verified through Verisign.

When Is the Last Date to Renew My NSHMBA Membership?
The last date to renew membership is July 3rd (2007/08 respectively), after this date your membership will be suspended.

Username and Password

What Is My Username and Password?
On the address bar of your web browser put in the address of www.nshmba.org. Once in the NSHMBA website, look to the My NSHMBA Login panel and click on forgot my username or password. Fill in all necessary information and click submit. You will receive an e-mail in your preferred e-mail inbox giving all information necessary to login.

How Do I Log Out of the “My NSHMBA” Site?
In the upper right hand corner of your “My NSHMBA” page you will see a ‘Log out’ link - simply click to log out.

How Do I Know If I Am Already Logged in?
If you are logged into “My NSHMBA” you will be welcomed and your name and member number will appear at the top of the web page.

How Do I Change My Username and Password?
Log into your “My NSHMBA” page, click on Change Your Username and Password link under the membership category. Once inside link, click on change it and follow instructions.

Update/Change Profile Information

How Do I Change My Personal Contact Information?
Log in to the “My NSHMBA” site, look to the right side of your screen, under the membership section, and click on ‘Update your information’. You will be led to a screen where you are able to edit and change any and all information. Make sure to confirm your changes once you have made them.

How Can I Change My Professional Information?
Log in to the “My NSHMBA” site, look to the right side of your screen, under the membership section, and click on ‘Update your information’. Once inside this link, click on ‘edit’ to change any and all information. You will be led to a screen where you are able to edit and change any and all information, including your professional details. Make sure to confirm your changes once you have made them.

How Do I Update My Academic Status?
Log in to the "My NSHMBA" site, look to the right side of your screen, under the membership section, and click on 'Update your information'. You Once inside this link click on edit to change any and all information. You will be led to a screen where you are able to edit and change any and all information, including your educational details. Make sure to confirm your changes once you have made them.