PROPOSAL MANAGER

Position Overview:

The professional in this important role will oversee and coordinate proposal-related commercial development functions for new and existing business, including Proposal development, production and distribution, as well as presentations and post submittal follow-up.

Major Responsibilities:

Interfacing with the Commercial Development and Marketing teams, the Proposal Manager will;

· Coordinate with the Operations, Marketing, and Business Development to write and develop proposals, best-and-final offers, interview presentations and other required documents

· Compile a Table of Compliance that outlines the production specifications and section details as a guideline for development of the proposal

· Coordinate with Directors of Business Development and other corporate sales support staff to develop a proposal draft

· Ensure proposal compliance with requirements specified in the Request for Proposal (RFP)

· Author, proofread, edit, and ensure accuracy of the final proposal document

· Complete all required forms and obtain all necessary signatures

· Process bonding and insurance requests with in a timely manner

· Assemble all required materials for final production

· Schedule, coordinate and track proposal delivery before the specified deadline

· Support the Business Development Team in sales efforts, including developing PowerPoint presentations, documents, reports, communications, etc.

· Maintain proposal calendar and pipeline database to account for and track proposal development and execution

· Register with procurement websites and monitor such for new projects

· Maintain and update proposal boilerplate, current corporate information, location profiles, resumes, bios, customer references and templates as needed

Minimum Education & Certifications Required:

Bachelor’s degree in communications, journalism or related field preferred

Experience & Skills Required:

· The ideal candidatemust be a dynamic self-starter, have excellent verbal and written skills, computer skills (MS Office - Word, Excel, PowerPoint, Access) and be self-directed

· Must have excellent writing skills with strong attention to detail

· Proposal writing, management experience strongly preferred

· Exercise independent thinking with a high level of prioritization skills, strong leadership and customer relation skills

· Work is frequently performed under rigid time constraints where there is a narrow margin for errors or delays

· Must be able to multi-task

For Consideration:

Please send your resume in confidence to frank.steele@firstgroup.com

EQUAL OPPORTUNITY EMPLOYER

 

 

 

 

The Kroger Co.

Corporate Position Profile

 

Kroger Natural Foods Senior Category Manager Position

 

Position Summary:

Responsible to achieve category sales, units, profit dollars and growth objectives for categories as assigned. Serve as a strategic partner with Kroger corporate leadership and our supplier and vendor associations to create a distinct competitive advantage to enhance the Company position as a leader in the Natural Foods retail operation.

· Achieve category sales, profit dollars, growth objectives, EBITDA, Household and loyalty development and share of market in assigned categories.

· Provide strategic category direction in assigned categories as well as to assigned category managers.

· Supervise, develop and coach category managers on an on-going basis in their day-to-day responsibilities as well as in new and developmental areas.

· Achieve company objectives, in assortment, pricing, sales plans by division, advertising plans, demos, rollers, special programs and seasonal and annual merchandising programs

· Responsible for the successful execution of new item introductions, corporate sales initiatives, and customer loyalty programs and events

· Assist and support the Coordinator in the building of financial budgets.

· Ensure development of assigned category budgets.

· Build long term team business plans by collaborating with assigned category managers.

· Meet with the Divisions to support the objectives of budgets and business plans.

· Communicate with divisions and division sales planners to keep abreast of local market conditions and competitive activity as well as providing results, trends, market share, promotional forecasting and sales target information

· Become a subject matter expert in the assigned categories, staying abreast of commodity and brand performance trends as well as competitive position.

· Responsible for reaching Corporate Brand budgets and share goals for assigned categories.

· Perform Strategic Category Reviews for assigned categories at a Corporate and Division level, and assist in the development of Strategic Category Reviews of assigned category managers.

· Maintain positive trade relations and develop strategic alliances with suppliers.

· Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.

Minimum Position Qualifications:

· 3-5+ years experience in Merchandising, Procurement, Category Management, Corporate Assortment and Segmentation or Sales Management

· Proven verbal and written communication skills

· Ability to communicate to all levels of the organization

· Strong analytical and problem solving skills

· Excellent attention to detail

· Knowledge of Customer Management tools

· Proficient in Excel, Word, and PowerPoint

· Ability to travel independently

Desired Previous Job Experience:

· Prior experience managing a team

· Process management experience (i.e. Six Sigma)

· 7+ years sales promotion, assortment and segmentation, and/or procurement experience

· Bachelor's degree

 

 

The Kroger Co.

Corporate Position Profile

Position Title: Sr. User Experience Designer

Department: Customer Communication & Marketing

Position Reports To: Director, Creative Services

Position Summary:

Lead the thinking and innovation to deliver personalization experiences across multiple digital channels (web, mobile, email). Lead new design initiatives, and customer experience enhancements. Work closely with cross-functional teams from Customer Loyalty, Marketing Services, Product Management, and dunnhumbyUSA, to understand and define feature requirements driven from online data, usability, market research, and user-center design principles. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Create vision of user experience for highly personalized Kroger digital experience; communicate and champion through implementation.

· Develop process flows, wireframes, and creative comps to communicate design strategies and detailed interactions.

· Strong collaboration with multi-disciplinary team to execute exceptional user experience that embodies brand, pushes technical boundaries, and thrives on user feedback and data.

· Embraces Agile environment and acts as advocate for customers, providing strategic design leadership based in user-centered design, user research, and customer analytics.

· Presents work for review and feedback to UX and design, product teams, and leadership.

· Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports

· Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

· Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

· Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

· Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

· Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

· Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

· Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

· Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

· Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

· Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

· 5+ years professional experience with expertise in both information architecture and visual design of end-user, web-based applications

· Demonstrated experience that displays history of work and understanding of user-centered design.

· Excellent communication skills with the ability to discuss and convey user experience principles and design strategy for digital and non-digital stakeholders.

· Experience in an Agile software environment

· Demonstrated ability to understand objectives, directions and needs expressed from multiple inputs ranging from marketing to technical.

· Demonstrated ability to lead and manage others as hands-on design

· Experience mentoring and growing other user experience professionals

· Demonstrated leadership experience

· Effective verbal and written communications skills

· Proficient experience in MS Office suite of products

· Ability to travel independently

Desired Previous Job Experience

· Bachelor’s degree in Graphic Design or Information Architecture

· Experience on large scale projects with demonstrated ability to work across teams, gather and incorporate feedback from line of business, product management, development, and executive stakeholders.

· Previous experience to define, develop and document UX design and interaction requirements

· Skilled with design tools to document information architecture, user interaction, creative comps and prototypes.

 

 

 

 

The Kroger Co.

Corporate Position Profile

Position Title: Sr. Manager – Web and Digital Analytics

Department: Customer Loyalty Insights/Relationships

Position Reports To: Director, Customer Insights

Position Summary:

Develop the strategy and execute the plan to create deeper insight about customers by understanding their digital channel activities and behaviors. Define the metrics, establish regular reporting and generate actionable insight about how the digital customer’s behavior and engagement work across Product Management, User Experience, Customer Loyalty and Marketing, Customer Insights, and dunnhumbyUSA. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Develop and implement measurement framework and identify Key Performance Indicators (KPIs) across multiple data sources and channels (web analytics, voice of customer, e-mail, social) to measure overall use, digital product engagement, and customer satisfaction.

· Partner with Customer Insight, Product Management, Customer Loyalty and Marketing, and dunnhumbyUSA to define goals and measurement strategies for digital customer activity.

· Identify opportunities for A/B and multivariate testing and implement measurement framework to quickly test and learn across web, e-mail, mobile, and other digital assets.

· Provide regular reporting as well as adhoc reporting for digital channel use and engagement in total and at customer segment level.

· Create and execute plans to generate deeper insight on customers’ digital behaviors, use and trends to feed digital strategy, provide guidance for Product Management and User Experience, and evaluate effect of Customer Loyalty and Marketing programs and initiatives.

· Assist end users of data to develop weekly and monthly management reporting combining online and digital data from multiple sources with offline data.

· Guides analytics implementation performed by development teams through defining metrics, actions and events to be collected and validating data post-implementation.

· Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

· Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

· Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

· Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

· Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

· Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

· Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

· Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

· Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

· Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

· Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

· 5+ years’ experience in digital analytics and eCommerce with a mid to large size multi-channel retailer

· 2+ years’ experience with Omniture implementation, reporting, and analysis experience

· Intermediate knowledge of SQL

· Excellent communication skills with the ability to discuss quantitative findings in easy-to-understand terms for digital and non-digital stakeholders

· Demonstrated leadership experience

· Effective verbal and written communications skills

· Proficient experience in MS Office suite of products

· Ability to travel independently

Desired Previous Job Experience

· Bachelor’s degree in Statistics, Finance or Accounting

· Analytics supporting marketing and product management/user experience particularly focused on e-mail, web and mobile channels, and social.

· Multi-channel retailer analytics support

· Operates in rapidly evolving digital environment with multiple lines of business, significant new digital product development and delivery, and can lead buildout of a robust digital measurement capability.

· Expert ability with Excel and PowerPoint and hands-on experience administering a variety of web analytics tools (Omniture, Google Analytics, etc.).

· Highly analytical and detail-oriented with demonstrated success in digging to identify trends, results and outcomes.

 

 

 

 

The Kroger Co.

Corporate Position Profile

Position Title: Sr. Product Manager – Kroger.com and eCommerce

Department: Customer Loyalty Insights/Relationships

Position Reports To: Director, Customer Relationship Development and Management

Position Summary:

Lead the evolution of our core online properties, working closely with technology, user experience, 3rd Party Partners, and other product owners to create engaging customer experiences, and deliver best-in-class experiences into market. Within the eCommerce space, deliver customer-facing products to market. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Identify product requirements and future enhancements

· Responsible for market assessment and sizing, incorporating customer research and feedback, and using customer segmentation and analysis in support of product roadmap

· Partner with Marketing Services and Digital Marketing to develop communication plans for current and potential users

· Define product features (working with IS&S, user experience, and others) and criteria for evaluating vendors/partners to make buy-build decisions

· Provide 1-N prioritization for backlog and set criteria for Minimum Viable Product to speed delivery

· Assist with defining key measurements and criteria to gauge performance

· Identify, measures, and improve key metrics to enhance the customer experience and guide the product vision

· Utilize web metrics (Omniture, Coremetrics, Google Analytics) and customer metrics (central data warehouse or datastore) to create a compelling, relevant product vision

· Collaborate with technical team members in architectural concepts, new opportunities, and tradeoffs

· Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Behaviors/Skills:

Some of the Behaviors needed to successfully perform this position are:

Leadership Behaviors:

· Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.

· Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

· Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

· Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

· Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

· Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

· Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

· Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.

· Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.

Minimum Position Qualifications:

· 5+ years’ eCommerce experience delivering customer-facing products to market.

· 5+ years’ software development or product management experience in an eCommerce business with demonstrated success delivering new products and experiences to market

· Demonstrated leadership experience in product management for eCommerce or personalization and recommendations

· Excellent communication, organization, and analytical skills

· Demonstrated experience using strategy to solve complex problems

• Ability to create metrics and use data to drive decisions which enhance the customer experience

· Demonstrated leadership experience

· Effective verbal and written communications skills

· Proficient experience in MS Office suite of products

· Ability to travel independently

Desired Previous Job Experience

· Bachelor’s degree in Computer Science, Business, or Management

· Master’s degree

· 2+ years eCommerce experience at a retailer with brick and mortar stores

· Product management experience with a multi-channel retailer

· Demonstrated success in managing multiple, competing priorities with high attention to detail

· Experience with iterative product development (Agile)