Frequently Asked Questions:
Who can redeem an Associate membership?
The Associate membership is Free to people of Hispanic heritage or committed to the Hispanic community and NSHMBA’s mission.
What is the membership cancellation policy?
NSHMBA Membership Cancellation Policy:
NSHMBA Memberships are on a calendar year basis, and expire on December 31st. Cancellations received within 30 days of purchase, are eligible for a 50% refund of the membership fee. Cancellations received after 30 days or memberships purchased during conference time (September & October), are non-refundable. All cancellations must be submitted by email to membership@nshmba.org . Be sure to include "Cancellation for NSHMBA Membership" in the subject line.
*NSHMBA reserves the right to update this cancellation policy any time.
How Do I Log onto the "My NSHMBA” Site?
Type www.nshmba.org in the address bar of your web browser. Once at the NSHMBA website, you will see a member’s only login section on the right side of your screen. Use your login and password from your membership confirmation e-mail to sign in and access your member benefits, including the career center.
How Can I Find My Member Number?
Once members are logged into the "My NSHMBA” site, your number will be shown in the first paragraph of text.
Example: Welcome (NSHMBA MEMBER NAME) with the (CHAPTER) (Membership ID# 99999) to the National Society of Hispanic MBAs’ Online Community, we’re glad you’ve taken the time to visit this site - the place where our members unite for advice, support and friendship, and to utilize the many invaluable resources being made available to you!
Will I Receive a Receipt for My Credit Transaction?
Yes, once your payment has been processed (online) members will receive an instant e-mail notification from NSHMBA thanking you for your recent payment. In addition, 2 days after the membership transaction has been completed members are able to look on the "My NSHMBA” site and click on Receipt of Past Transactions.
Can I Change My Chapter Affiliation?
Yes, you can change your chapter affiliation by doing any of the following:
- Log in to the "My NSHMBA" site, look to the right side of your screen, click Manage Your Profile, and update your chapter affiliation. Once you have completed all of the required fields to update your profile, then click 'Submit Your Request.' The request will be sent directly to the Membership Department.
- Contact the Membership Department by email at membership@nshmba.org
- Contact the Membership Department by phone at 1-877-467-4622 ext 7507.
I’d Like To Upgrade My Membership – How Can I Do That?
Once you are signed into "My NSHMBA” you are able to renew/upgrade your membership under the Renew or Upgrade your Membership category. Once inside this link, you are able to select the membership level that best meets your needs and qualifications. For additional information on the different types of NSHMBA membership, please click here.
How Can I Renew My Membership Through the NSHMBA Website?
Once you are logged into the "My NSHMBA” page you are able to renew your membership under the Membership category on the right side of the page through the ‘Renew your Membership’ link.
I Can’t Register for the Membership Category I Want – What Can I Do?
Please make sure all information is completed and updated on your profile. If you do not see the desired membership after confirming your information, please contact the membership department of NSHMBA at 1-877-467-4622 ext. 7507 or e-mail membership@nshmba.org to resolve this issue.
How Can I Tell If My Membership Renewal Payment Has Been Processed?
All (online) payment transactions will generate an instant email message from NSHMBA confirming and thanking you for your payment. You are also able to retrieve a printable receipt from the member’s "My NSHMBA” page by clicking on the ‘Receipt of past transactions’ link to fulfill your request.
How Can I Tell If My Membership Is Current?
Members are able to see if they are a current member by signing into their "My NSHMBA” page. The NSHMBA membership is for one calendar year (Jan 1st-Dec 31st).
Is the "My NSHMBA” Site Secure for My Credit Card Transactions?
All credit card payments received through our online application are verified through IATS/Ticketmaster who is PCI compliant.
When Is the Last Date to Renew My NSHMBA Membership?
There is no last date to renew your NSHMBA membership. You can renew anytime of the year, that membership will be good for the current calendar year.
How do I register for the conference as a member?
After purchasing membership at My NSHMBA you may register for the Conference at Preferred Member Rates (Premier & Executive). Register at http://www.nshmba.org/conference. You can also purchase your Membership during the Conference Registration process and receive Member Rates.
Conference registration questions? Please contact us by phone at 866 204 6246 (US/Canada) or 972 349 5593 (International), or email at nshmba@wyndhamjade.com.
What type of membership should I have to be a NSHMBA Chapter Officer?
A Chapter Officer’s membership must be a regular paid (not Associate) Premier or Executive membership in order to be eligible for elections. A Chapter Officer must also keep a current active Premier or Executive membership in order to be in good standing.
I am an active member of NSHMBA, how do I access NektPro (the NSHMBA Online Career Center/Job Board)?
You must first create a profile on NektPro at www.nektpro.com. For NektPro questions, please contact the NSHMBA Career Center Customer Support team at 214 524 7508.
What Is My Username and Password?
On the address bar of your web browser put in the address of www.nshmba.org. Once in the NSHMBA website, look to the My NSHMBA Login panel and click on forgot my username or password. Fill in all necessary information and click submit. You will receive an e-mail in your preferred e-mail inbox giving all information necessary to login.
How Do I Log Out of the "My NSHMBA” Site?
In the upper right hand corner of your "My NSHMBA” page you will see a ‘Log out’ link - simply click to log out.
How Do I Know If I Am Already Logged in?
If you are logged into "MyNSHMBA” you will see your name at the top of the page and your profile.
How Do I Change My Username and Password?
Log into your "MyNSHMBA” page, click on Manage Your Profile. You will then be able to change your Username and Password link under the membership category.
I have been locked out of my NSHMBA, what do I do next?
Lock out occurs when there has been three incorrect attempts to log in. Please wait 30-60 minutes for the website to allow access attempts again. If you have forgotten your login and password information, please click on the Forgotten Password link or go to: https://www.nshmba.org/login. If you are still not able to login, please email us at membership@nshmba.org. Make sure to include your name, address, email address on your email.
I just created a profile with my new login and password, how do I login to my NSHMBA?
After you have completed your registration process please allow 2 business days for us to process your registration. You will then have access to all the features of our site exclusive to NSHMBA Family. Business days are Monday through Friday 9:00 a.m. - 6:00 p.m. (CST).
How Can I Change My Professional Information?
Log in to the "My NSHMBA” site, look to the right side of your screen, under the membership section, and click on ‘Manage Profile’. Once inside this link, click on ‘edit’ to change any and all information. You will be led to a screen where you are able to edit and change any and all information, including your professional details. Make sure to confirm your changes once you have made them.
How Do I Update My Academic Status?
Log in to the "My NSHMBA" site, look to the right side of your screen, under the membership section, and click on 'Manage Profile'. Once inside this link click on edit bio to change any and all information. You will be led to a screen where you are able to edit and change any and all information, including your educational details. Make sure to confirm your changes once you have made them.
How Do I Change My Personal Contact Information?
Log in to the "My NSHMBA” site, look to the right side of your screen, under the membership section, and click on ‘Manage Profile’. You will be led to a screen where you are able to edit and change any and all information. Make sure to confirm your changes once you have made them.
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